cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
283
Views
0
Helpful
0
Replies

UC540W Trying to reset to factory default problem.

jwjang
Level 1
Level 1

1) I am trying to have the unite factory default and was following an instruction to do it via CLI.

2) But in order to reset the CUE, it seems I have to get into the CUE session mode. I can not do this as it says it needs IP address configured on ie0/0. 

3) I was following instructions offered by @yahsiel2004 in https://community.cisco.com/t5/unified-communications-infrastructure/can-not-access-cue-on-uc560/td-p/2454559 . 

4) The router would not accept #service-module ip address xxx.xxx.xxx.xxx 255.255.255.0

The following is the current readout from the running config.

Would anyone please help me set the router to the factory default so that I may access the router via CCA?

Thank you very much.

****** Start of partial log ****************

interface FastEthernet0/0
no ip address
duplex auto
speed auto
!
interface Integrated-Service-Engine0/0
ip unnumbered FastEthernet0/0.1
!
interface FastEthernet0/1/0
no ip address
!
interface FastEthernet0/1/1
no ip address
!

****** End of partial log ********

0 Replies 0