Forcing a device to register with another UCM Server

[bioportCCO]

We have a Call Manager 6.1.3 and we are trying to move the servers from one data center to a new one.

I looked at the primary UCM server and found approximately 20 devices registered witht the seconday server. I want to know how to force them over to the proimary server before we shut the secondary down.                  

[Adrian Saavedra]

You need to modify the CallManager Group of those phone's Device Pool (move the backup/secondary server on top of
the primary server) and reset them. Remember that a CallManager Group is a prioritized list of Callmanager that phones use to register.

Now, you don't need to force them before shutting down the primary server, those phones will register immediately to the backup server when you shutdown its primary.

Regards,

Adrian.
Sent from Cisco Technical Support iPhone App