how to lock phone lines in CCM environment

[charl]

in a tradition pbx environment users has to unlock there phone line and not just the phone to make a call. what is the best way to accomlish this in a CCM environment when migrating to CCM and/or when migration is over?

[gogasca]

If you want to prevent that users does not use a phone that does not belong to them in order to dial PSTN numbers you can use FACs (Force authorization codes) which will ask for a "personal" code before the phone can dial to the PSTN. If they dont enter the correct FAC they will get reorder tone.

Available in CCM 3.3(4) and 4.1(2)

[lee.brown]

In version 3.3.4 you have the facility of Forced Authorisation Codes this are applied to the route patterns and force the user to enter a code before the call is routed.

[p-coelho]

www.convex.pt

We have a product that make that. Is a lockkey software that act as an IP Service and use the user PIN as the unlock code for phone calls.

If you need more information please visit www.convex.pt.