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VOIP Box ATA 188 - Ringback Tone

terry_stone
Level 1
Level 1

Can someone help, The ATA 188 is not inserting Ring Tone when calling the UK, just get silence untill called party answers. Have tried changing connect mode bit 19 to 1 but this does not work. Anybody able to help?

4 Replies 4

amritpatek
Level 6
Level 6

Ringback tone is not heard due to call progress in-band related issues You may like to go through the following document for some troubleshooting tips.

Troubleshooting No Ringback Tone on ISDN-VoIP (H.323) Calls

http://www.cisco.com/en/US/tech/tk652/tk701/technologies_tech_note09186a0080094c33.shtml

If you mean the actual phone that is being called isn't ringing, this is due to the cable used to connect to the port on your Cisco device... see this link:

http://www.vonage-forum.com/ftopic1258.html

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

greatness4sure
Level 1
Level 1

pls how can i get my Cisco ATA 188 with software release 3.1 online, i can't figure out where to put my calling account credit in it, can someone help out

eku
Level 1
Level 1

Hi Terry,

I have the same problem as yours! Have you solved it? If so, could you sheld me some light? Thanks!

Emerson