cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
494
Views
0
Helpful
1
Replies

Access Floating Extension VM from any phone

SHANE FREESE
Level 1
Level 1

I cannot for the life of me figure out how to let floating extensions access their voicemail from any phone for initial setup.  It keeps telling me "For security reason initial access to this voicemail box must be done from the primary extension".  Since it is a floating extension they do not have a phone.

I know there is a way to shut this off but I can't find it.

Anyone know?

1 Reply 1

Hello Shane,

Please open the CUE webgui (usually 10.1.10.1) go to

Voice Mail >     Mailboxes

Select the mailbox and then under "Play Tutorial:" select "no" then apply the configuration change.

HTH,

Alex

*Please rate helpful posts