11-12-2019 09:10 AM
Hi, I´m trying to configure a Cisco CP-8851, it´s supposed to be resset to factory settings, I´ve performed the resset holding # key and presing the secuence 123456789*0# and it seems to be with the factory default settings, but when I try to configure the phone in the web interface, and I click on Admin Login I.m asked for a password and I can´t acces the menu.
I´ve tried the passwords:
-admin
-Admin
-Password
-password
-Cisco
-cisco
- leaving the password field in blank.
The firmware version is sip88xx.11-1-1MSR1-1.loads
Thaks.
11-12-2019 01:16 PM
@PedroSaura wrote:
but when I try to configure the phone in the web interface
This means the phone is loaded with 3PCC firmware.
Cisco IP Phone 8800 Series Multiplatform Phones User Guide
Is DHCP Option 150 enabled?
01-24-2020 06:17 AM
Hi there,
If you're running MPP firmware, after a factory reset you should be able to login without credentials.
Can you please do a factory reset again and try accessing via: http://IP_ADDRESS/admin/advanced
Let me know how it goes.
06-12-2021 11:19 AM
Hello Pedro,
Not sure if you fixed this issue. If not, here is some information for you regarding your issue with your 8851,
Some Passwords to try:
cisco123
**#
**#**
0000
00000
06-12-2021 12:10 PM
I also did find this for creating the credentials in CUCM
12-19-2023 07:41 PM
Hi, I´m trying to configure a Cisco CP-8851, it´s supposed to be resset to factory settings, I´ve performed the resset holding # key and presing the secuence 123456789*0# and it seems to be with the factory default settings, but when I try to configure the phone in the web interface, and I click on Admin Login I.m asked for a password and I can´t acces the menu.
he firmware version is sip88xx.14-0-1-0201-171
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