12-02-2010 08:36 AM - last edited on 03-25-2019 10:54 PM by ciscomoderator
It was necessary on my UC520 to change the authentication URL to http://10.1.10.1/voiceview/authentication/authenticate.do, otherwise VoiceView doesn't work.
However, now that I want to enable TimeCard, I get an error:
Custom Authentication URL is configured. It will be overwritten by TimeCard Application.
So it seems I can't use both?
Any ideas?
12-02-2010 09:43 AM
I understand that Time Card application also needs the authentication URL but thought it uses the same auth URL as VVE.
So from where did this error pop?
12-02-2010 10:08 AM
Tried on a UC520 running SWP 8.0.5 with CCA 2.2.6.
Starting condition is VVE working.
Authentication URL displays same as yours.
url authentication http://10.1.10.1/voiceview/authentication/authenticate.do
Go to APPLICATIONS and enable time card view. I saw that pop up message about 'if you have a custom, it will get overwritten'
I activated TCV anyway. Cause mine was not custom (i am reading as in reading 3rd party stuff).
It activated and changed the authentication URL.
url authentication http://10.1.10.2/CCMCIP/authenticate.asp
V V E still works.
So I dont think there is a problem here. I think there are also a few scenarios we are tending to in play here from the CCA 2.1 days....:
1:
If VVE authentication is filled and if user wants to configure a different authentication URL for some other third party, a information window will pop with a message, Voice view is currently using this URL. To configure new URL disable VVE from voice window.
2:
When VVE URL is filled, Enabling WebEx will give out a message to the user saying 'WebEx phone connect authentication URL configured. ' This behavior is fine, because, WebEx URL is a superset for WebEx, VVE, and Time Card.
3:
When some other user defined URL is configures and enabling VVE will say 'Custom authentication URL will be over written by VVE. Do you want to continue?.
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