08-11-2012 01:28 AM - edited 03-21-2019 06:09 AM
i use be3000 to call forward all to a PSTN number
but if a PSTN number call the extension with call forward all
the call will fail ,the same with no answer and busy
the reason is when the PSTN number is forwarded to another PSTN number
the ISP will drop the call because the call is calling number is not DID
how can i do for this ,i means how can i change the pstn number to the DID when the call will be forwarede to another PSTN number
and anther question
i use SPA8800 to connect the analogy phone,and the be3000 connect a e1.
the phone will go to e1 to PSTN
now i can dial local 8 numbers phone and locall area code + 8 numbers phone
but i can't dial 0+11 numbers phone (like Mobile telephone) ,the number is Long distance mobile phone
like the picture
in the picture the 9048 is analogy phone
and 5963...is the long distance home phone is ok
the 133111... is the long distance mobile phone is fail
but in ip phone all of the call is OK
08-11-2012 01:31 AM
And ....
which URL is the User Preferences Interface
i want config the reach me anywhere but i can't find where the user login....
08-12-2012 04:23 AM
1. Please provide more details. What is the BE3K software versio and what is the country pack? Have you configured DID on the user page for the user who is forwarding the call?
2. Please provide information on which country pack is it? Also please collect from Monitoring - Diagnostic page. Enable detailed traces, make call to the number which fails, disable traces, download it and send it over.
3. Reach me anywhere is enabled on Usage Profile page. Then each user can configure it under user User Option page. Global settings for Reach me Anywhere, like timer settings etc. can be configured on Reach Me Anywhere option.
Thanks
08-13-2012 04:06 AM
Use http://
This will forward to an HTTPS link requiring the user to accept the BE3000 certificate.
Andy
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