Voice Systems and Accessories - Small Business

Dear all,Can someone show me how to configure the UC520 to make calls via a GSM-gateway using a additional fxo-port, and also using a additional access code.Default Access Code is 9While user wants to make calls via the GSM gateway, they have to pres...

My FXO line does not consistently dial out -- in fact it only connects about 1 in 4 times -- the rest of the time it just disconnects directly after dialing.   The screen flashes 'connected' for a very brief time and then disconnects.    Inbound dial...

Dear friends:We have SPA8000 but i can't able to access. I tried to change to default configuration using the IVRM using **** and after 73739# but always ask for a password.Is there some way to reset the password to admin or blank as mentioned in the...

Both the red message indicator light at the top of the phone and the message indicator within the display are always on.  This occurs on all phones even when there are no voice mails.  The line in question is a direct line from Verizon which does hav...

Hi all,I'm struggling with cheap GMS Gateways to connect on my FXO ports. Unfortunately in The Congo we don't have land line and slow Internet so I'm stuck using GSM Gateways.I'm planning on buying good quality gateways to work with my UC320W and I s...

Whenever I reload my UC560 phone system the time shows some unknown time and then I have to reset it again as per my timezone. This happens even after i do wr mem. Can someone help?

Dear all,I am having trouble to configure this script in the CLI, i am using the FXO ports to make external calls. I am trying to setup this configuration in my LAb before to implement at the client but some how with no success.i have load the voice ...

Working on UC520w My Demo box.  Pulled it out of storage in prep of a demo.  Well ofcourse it decides to be a pain from beginning.  I have tried three different laptops and the UC simply will not give an IP from DHCP.  The only way I can communicate ...

I know it's not officially supported yet, until we get 8.6 (fingers crossed that it's actually next month!), but having played around with the Jabber clients, does anyone have any idea what the Device ID should be?Maybe someone using the beta in a la...

Hello all,At the customer of us i configured extension mobility,I configured logout profiles with username en password. On the 7962 phone i connected a add on module 7915.When i don't use EM on a phone and configure a username and password i can logo...

Hello,Our customer is using Cisco 547 and he is complaining echo problem. Call is coming to Cisco's FXO port and going out to FXS port. He said that he is hearing on voice on headset. - We changed Impedance Mismatch=Yes (Voice --> PSTN--> Impedance m...

I've got a customer with a uc560 on pri. There are two main reception points that login to a BACD to get calls on their main number.  In the last two weeks they've been getting a high number of calls on their sets showing as coming from DN 400 (ACD D...

I have spent countless hours trying to make a UC540 work like our client's old basic key system, and still have not found the right approach.  Here are the requirements:1. When placing an outgoing call, picking up the handset should sieze an outgoing...