Be6k Scalability

[Umer Javed]

hy everyone

i am here to talk about Be6k's scalability. As per documents of be6k. It have 2 models MD=Medium Density and HD=High density

Attribute	Capacity
Maximum number of users	1000 users
Maximum number of mailboxes and voicemail ports	1000 mailboxes and 24 voicemail ports per server
Message storage	Approximately 72,944 G.711 codec minutes
Number of contact center agents	100 agents and 10 supervisors
Number of presence users	1000 presence users
Number of devices supported	Medium Density server: 1200 High Density server: 2500
Maximum number of co-resident applications per server	Medium Density server: Five applications (4 collaboration + 1 management) High Density server: Nine applications (8 collaboration + 1 management)
Busy-hour call attempts	5000

in both models number of users are same which is 1000 but the number of devices are different MD support upto 1200 and HD support upto 2500.

be6k is c220 M3 rack server is there any solution exist in any case we can increase the number of users. lets assume number of users are 1200 so that's mean i need another be6k or ucs server or may be be7k

Thank you and Regards,

Umer Javed

[Jaime Valencia]

No, the # of users is fixed at 1K, if you go above that number and open up a TAC, we'll deny support.

You always need to take into account growth when positioning a system, if you already have 900 employees and are looking to grow, then obviously a 6K won't be a good choice in the long run.

If you need 1200 users, either go with a 7K, or enterprise CUCM, or as you mention another 6K, but as a separate cluster.

[Umer Javed]

Thank you Jaime
 

is this mean that Be6k can support more than 1k users. I mean for call control and other features but if any problem will occur then Cisco will deny the TAC support.

[Jaime Valencia · Accepted solution]

The system was only tested with 1K users and the maximum number of devices per the platform, going above that was not tested and since you're already running on limited resources, not supported. If you still want to go ahead and go beyond those numbers, any performance issue, and/or any issue, will be solely your responsibility.

[Umer Javed]

now it is more clear, well i think no one can dare to go beyond limited number of users

thank you Jaime