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Best option/way to setup General VM box

jadavies.jr
Level 1
Level 1

We have a UC560 with about 50 users.  Most users have personal VM but a few will not.  We want to set up a GVM box and set up an indicator on a line button for all phones.  We have tried using the floating extension method but then the line button shows up as "***CUE Float" or someting like that.  Then we tried setting up a shared line with VM enabled but will only allow one user to have the VM box checked.  What is standard practice to set up a General VM box and have it monitored by every phone?  Details please.  Also, we are working strictly from cca.

Thanks!

1 Reply 1

danplacek
Level 4
Level 4

Floating extension + set `label` paremeter on the ephone-dn in CLI to the mailbox name.

This is the easiest way to do it. (and no, it does not break CCA)

conf t

  ephone-dn ### (locate the ephone-dn for the floating ext by searching `sh run`)

    label General VM

    end

wr mem

-Dan

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