Voice Systems and Accessories - Small Business

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Forum Posts

My Time Warner Digital Voice service uses the Motorola Surfboard SBV5322 Digital Voice Modem.  This modem maintains the phone number provisioning information for this site and only accepts analog devices.  I've been told that the UC320W can be used w...

bob_klemm by Level 1
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Hello group, wondering if I could get your input on something quickly. We are using Asterisk with our SPA525 and SPA514 phones and looking through the capture logs it looks like Asterisk doesn't support the INVITE and SUBSCRIBE events. It typically c...

Is there a way to upgrade the SPA504 using the UC540 system and not the SPA50x-30x-7-5-x application?  I have uploaded both the SPA50x-30x-7-5-3 and SPA50x-30x-7-5-4 to the UC540 but the SPA504 will not download the new bin files; I guess I'll have t...

Is there a way, on a PRI connection, to make the outbound caller ID information for SNR and call forwarded calls show the original calling party's information (i.e. the information the UC560 recieved from the Telco on the original call)? Right now th...

I have a problem with one of user's 7975 phones.  About half of the external calls that are coming into it are disconnecting as soon as the call is picked up.  This does not happen with internal calls or other users.  I have reprogrammed their extens...

skelly by Level 1
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Could the BU give the field some clarification on support of both CUIC and Social Miner (for Web Chat) co-resident on the BE6000 platform?  Both applications require VMs and are a part of the CCX 9.0 release.  These applications are not mentioned in ...