Voice Systems and Accessories - Small Business

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Forum Posts

Is there a way to upgrade the SPA504 using the UC540 system and not the SPA50x-30x-7-5-x application?  I have uploaded both the SPA50x-30x-7-5-3 and SPA50x-30x-7-5-4 to the UC540 but the SPA504 will not download the new bin files; I guess I'll have t...

Is there a way, on a PRI connection, to make the outbound caller ID information for SNR and call forwarded calls show the original calling party's information (i.e. the information the UC560 recieved from the Telco on the original call)? Right now th...

I have a BE6000, I begun the installation, but I have the following message: Does not have persistent Storage , when I tried to create a new Storage in the Disk/LUN it does not appear nothing for select. Could you help me with that?, is my first inst...

Hi,I have following setup and would like to apply the holiday schedule for the night service. Its configured but doesn't seem to work.Inbound main DID number is mapped to floating Ext 201. Floaring Extension 201 has call forward-all set to blast grou...

smunzani by Level 1
  • 840 Views
  • 1 replies
  • 0 Helpful votes

I have a problem with one of user's 7975 phones.  About half of the external calls that are coming into it are disconnecting as soon as the call is picked up.  This does not happen with internal calls or other users.  I have reprogrammed their extens...

skelly by Level 1
  • 950 Views
  • 1 replies
  • 0 Helpful votes

I want to configure the below scenario in a UC520 (8.6.0). Can anyone give me some help to configure it?On business hours the incoming calls must ring to a hunt parallel group and after 6 rings must go to voicemail ("Nobody can answer your call right...

Could the BU give the field some clarification on support of both CUIC and Social Miner (for Web Chat) co-resident on the BE6000 platform?  Both applications require VMs and are a part of the CCX 9.0 release.  These applications are not mentioned in ...

I upgraded the firmware on the SPA525G from 7.4.8 to 7.4.9c and it fixed the problem of transferred calls being dropped when using a button on the SPA500S Attendant Console.  We have a hosted system with Vocalocity.  I've spent hours pouring over the...

I have an opportunity in which a client needs to interoperate with a SIP server and use the UC560 to route these calls over a T1 circuit. Here is the high level call flow.Call -> SIP Server -> (inbound) UC560 (outbound) -> T1 circuitI added the SIP s...

Hi there,we've got 6 SPA504G and 5 SPA525G IP-Phones.They are connectet to two switches: ESW-520-P and then SG-300-28.The 300 ends in the UC560.When I try to access one of the phones Web Interface via browser, theres always an error: ERR_CONNECTION_R...

marketing by Level 1
  • 2559 Views
  • 2 replies
  • 0 Helpful votes