CallConnector dial locations

[apedder123]

Hi,

I'm just setting up CallConenctor Server for the first time. Got a small problem.

When I select Dial Plan Settins and go to the drop down box  to select the clients local area, it isn't there.

Should be United Kingdom - 1279 (Bishops Stortford).

How can I get it in?

Thanks,

Adam

[Alberto Montilla]

Dear Adam;

I will get an engineer to help you on this.

Regards
Alberto

[shtalukd]

Hi Adam,

It is in Configuration Manager-Setup Router and Servers-Location Management (1 up to the bottom left corner).

Hope this helps. If needed, I can setup a quick webEx session and work with you to get this configured and running. Please provide us your email address, date/time and send to alias at cs-callconnector@external.cisco.com or ucc-beta@external.cisco.com

Thanks,

[apedder123]

I'll get back with a time once I know where I'm going to be.

Just to be sure though - I've been where you have instructed me, but our local area (0)1279 is not in the list. I think it has been missed off somethwere!

[apedder123]

Don't worry - I couldn't see the wood for the trees.

Saw the Add option now and I'm done.

Thanks,

Adam