CCA 2.1.1 and UC Software Pack 7.1.3 EA

[brian.russell31]

Hi Guys,

Looking for advice why I can not seem to upgrade to 7.1.3 EA using CCA2.1.1 I get receive the error message make sure FTP/ SFTP software is not running which it aint.

The error log looks like:

E Install in progress, please wait... (3)
CUE Install in progress, please wait... (4)
CUE Install in progress, please wait... (5)
CUE Install in progress, please wait... (6)
CUE Install in progress, please wait... (7)
CUE Install in progress, please wait... (8)
CUE Install in progress, please wait... (9)
CUE Install in progress, please wait... (10)
CUE Install in progress, please wait... (11)
Install of new CUE image failed.

Software upgrade for CUE module failed.

Software upgrade for one or more components failed.

Software upgrade failed.

I tried then to upgrade to 7.1.1EA and only to be told software not for this device or words similar to this.

Thanks

Brian

[brian.russell31]

Thanks Steve for the info, I am certainly building up my knowledgebase.

[Steven DiStefano]

Yes you are ;-)  And it should not be this hard.   You shouldnt have to know this :-( 

You are in good hands with Steven reviewing the logs, trust me ;-)

Some of the best hands we have.

[brian.russell31]

Thats great news, I can relax... Somehow this all in one device seems to be the hardest I have laid my hands on and I have had my hands on many Cisco devices....