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CCA Login failed for uc560 but working perfect with CLi

shmoha0070
Beginner
Beginner

CCA login failed for uc560 but working perfect in command line and also in

cisco configuration professional...

1 Reply 1

bkwon
Cisco Employee
Cisco Employee

when you upgrade uc560 to the latest image from old one, you might experience some issue like certificate issue since CCA use https session to UC560.

you can confirm your case by doing.

- login uc560 console and 'debug ssl open err'

- launch the CCA and try login

- if you see some SSL error on console.

then you are facing the certificate issue. to fix that issue.

UC500(config)#cry pki en TP-self-signed-1493655880(your self signed certificate name)

% Include the router serial number in the subject name? [yes/no]:no

000696: Apr 19 18:09:47.399: %CRYPTO-6-AUTOGEN: Generated new 512 bit key pair

% Include an IP address in the subject name? [no]:

Generate Self Signed Router Certificate? [yes/no]: yes

launch the CCA and login will be fine.

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