I recently installed a new UC320 with a basic day and night auto attendant. The system has 1 main number with 4 roll-over numbers. For the day auto attendant, it is basic with press 1 for x, press 2 for y, etc. However, if a someone is on the main nu...
We are testing the Jabber client for IOS and are trying to get calls working through VPN. The VPN portion connects fine through the iPad's built-in Cisco IPSEC client, and then Jabber appears to connect fine, but then 10 seconds into a call from the ...
Hi AllFirstly I have syslog level 3 running on the phone fine and I can see the syslog output from the phone. What I need to find out is how do I find out what buttons the user is pressing.It would seem that we have agents in a call centre pressing I...
How do i get the CUE 8.6 editor? I contacted cisco entitlement and they sent me here. I upgraded my uc560 per TAC to 8.6 and now i have to change the AA. CUE 8.6 doesn't like the AA script from the previous IOS.Help!
We recently upgraded one of our UC540s to 8.6.0 using CCA 3.2.1. Initially everything worked fine (except outgoing SIP calls which were fixed by a recommendation by someone here on the forums). However after doing a factory reset on the UC540, our SP...
I'm currently on the latest firmware. The phones are SPA504GI would like instructions on how to to allow a user to pick up another extension if they hear it ringing.I have tried to do this a few different ways but haven't had any luck yet.
Due to the migration to a VoIP system, I need to interface some INGENICO Point-Of-Sale devices (they have a built-in CCITT V22, V22bis modem) to connect to wherever they have to connect via the VoIP PBX and then the TELECOM lines. I was thinking to c...
Hi we've been running 12.4(22) YB4 for years and it's been rock solid. I would like to upgrade to 8.6 and want to know what the exact upgrade path is. I know it's probably a stepped install so if someone can point me to the right path I'd appreciate ...
Hi, can nayone please tell me how to update a CP-9971 SIP phone with CCA 3.2.1? i have the phoneloads, but CCA wont accept them... UC540 system with 8.6 Software Pack
Hi, can anyone help me with getting my 9971 to register properly with my UC540? i can make and receive calls just fine etc, but the time is wrong and i am getting these errors in the stauts so its clearly not working right... UC540 system ...
Hi there,we have a UC560 and I need a bit of help with number translations. At the moment when calls come in, they do not display 0 at the beggining. For example, the number calls in is 01234500500 but its shows as 1234500500Also, would be good to ac...
Hello - I am trying to figure out if this is possible and would love for someone to give me some counsel and advice!We have a 10 block of numbers, and I am trying to redirect the last number in the block ....9089 to a copper phone line so that we can...
Hi. I've Installed a UC540w with spa504g phones In a small office.An extension Is used for outgoing calls as per usual.The customers want to press redial directly for missed calls but they have to Instead press redial followed by edit dial to add th...
I have spoke to cisco about 3.2 and asked them about distintive ring, and they said once 8.6 came out it would work, well i upgraded to 8.6 and lo and behold (unless i dont understand distintive ring) it still doesnt make a difference if its external...
Hi,My system setup is as below.1. UC560 with 8.6 software and whatever phone firmware came with it.2. Cisco 7945 with boot load file ID: tnp45.8-3-1-21a.bin, load file: SCCP45.9-0-2SR2S3. The extreme switch with LLDP-MED turned on. Port setup vlan 32...
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