Cisco 7926 with Jabra Pro headset

[evenopsal]

Hi all!

We have a Cisco 7926 desk phone connected to a Jabra Pro wireless headset. It's connected with a headset cable from the phone to the base station and set up correctly according to the instructions from Jabra. 

My problem is that when we use the headset it ends a call when transferring. Using the original tube it works fine and this only happens when using the headset.

The thing is that we just upgraded our CUCM software to system version 10.5.1.10000-7 and after that it stopped working.

What i have tried is checked if the phone are headset activated, and it is. I have reconfigured the Jabra Pro headset. 

Any suggestions are accepted with great thanks :)

[davidoconnor2010 · Accepted solution]

There is a bug with 79XX phones transferring using headsets.  You need to check   CSCun26289  

https://supportforums.cisco.com/discussion/12166856/problems-transferringanswering-calls-when-using-headset-79xx-phone-cscun26289

[evenopsal]

Thank so much for the reply :)