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Cisco IP Communicator unresolved errors: "Error Updating Locale", "CTL update failed"

Tyler Bennett
Level 1
Level 1

For our Cisco IP Communicator soft phones (used with UC500 series routers) we are seeing the following error messages in the status messages log each time the CIPC software is started:

  • "Error Updating Locale"
  • "CTL update failed"

The errors do not appear to be causing issues but I'd like to take whatever action is necessary to resolve the errors. Suggestions?   

4 Replies 4

paolo bevilacqua
Hall of Fame
Hall of Fame