04-03-2012 12:43 PM - edited 03-21-2019 05:36 AM
For our Cisco IP Communicator soft phones (used with UC500 series routers) we are seeing the following error messages in the status messages log each time the CIPC software is started:
The errors do not appear to be causing issues but I'd like to take whatever action is necessary to resolve the errors. Suggestions?
04-03-2012 12:48 PM
There is no pratical way to eliminate these messages that are normal and expected.
04-03-2012 01:18 PM
Why would these error messages be unresolvable, normal or expected?
An error that is normal and expected doesn't seem like much of an error?
04-03-2012 01:22 PM
Because they relate to functions that all phones will execute at startup and ASAIK cannot be skipped.
But since the requested files are not needed for normal operation, and you cannot supply dummy files, you are left with the messages.
11-16-2016 02:00 PM
I realise that this is a really ancient threat... and its now 2016....
But the key is to release local security on the "c:\program files(x86)\Cisco" and "C:\program files (x86)\Cisco Systems" directories in which CIPC and/or its components are installed.
i.e. Grant all users and "Everyone" complete, full control of these directories and their subdirectories. It works a treat with CIPC 8.6.x
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