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Cisco SPA525g2 Date and time Not Synced with the PBX server

Hello,

We have a couple of SPA525g2 phone connected and registered to our PBX server. We were able to configure 3 extensions on different lines of the phone. However, at times we were encountering issues with the other lines configured on the phone. There are times wherein 1  extension configured on the phone is having one way audio issue, but the other extensions configured on the same phone is working fine. and we have to reboot/reset the phone several times for all the extesions configured on the phone to work.

Also, whenever we reset the phone, the date and time will be way way behind the current date and time, eventhough we have already set the correct date and time before we reset the phone.

How can we resolve the one way audio issue on 1 or 2 extensions of the phone, while the other extensions configured to it is working fine?

How can we make the phone sync the date and time with the PBx server?

Any input and help regarding this issue is greatly appreciated...

Btw, date and time  issue not sync with the PBX server is just happening on SPA525g2, we have other phones like SPA303, SPA504, and SPA232D/SPA302D. All other phones' date and time is in sync with the server even though we reset them except SPA525g2.

 

Thank you very much,

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