09-13-2013 01:28 AM - edited 03-21-2019 07:45 AM
I need to set up the prefix '10787' for all outgoing calls and recall numbers, for example, if the custumber dial 0934902738 the system hace to dial 10787934902738 but the '10787' have to be invisible for the customer.
I work also with Panasonic's PBX and this is possible, I want to know if I can do the same with the UC500
All outgoing call go through BRI interface
Actual outgoing call handling
Numbering plan locale: Spain
Default access code: 0
09-13-2013 01:49 PM
Prefix is possible, but not invisible. You can seach the many threads about blocking calls, PIN access, etc.
Note in Spain you do not need an access code, just make all extension to begin with 2, 3 or 4.
09-16-2013 01:12 AM
Hello Paolo.
How can I configure a prefix code for outgoing calls?
Brands like Siemmens, Alcatel, Avaya, Panasonic can make invisible this prefix code to the users, How is it possible this, that Cisco can't, really?
By the way, there are companies here in Spain that are use to use in their PBX systems the 0 or 9 for acces code for outgoing calls, there are another few that doesn't use it.
09-17-2013 10:59 AM
As answered above: UC500 does not support invisible prefix.
09-18-2013 12:20 AM
Ok, but I still need to know How can I configure a prefix code for outgoing calls? also for example to add a 0 or 9 when the customer wants to do a recall or dial from the directory on the phone
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09-18-2013 05:38 AM
Prefix are done with dial-peers. Adding digits with translation-profile and rules. Both thigns are discussed many times in IP telephony thread.
Note That is about CLI commands.I have no idea if using CCA.
09-19-2013 02:04 AM
Ok, I'm looking forward the way to configure it by CLI, I will search again in the IP telephony thread.
Thanks.
09-19-2013 12:09 PM
Hi Luis,
You can configure a dial-peer mapped to a translation profile mapped to a translation rule. Something like the following (this is bare bones, you will probably need more)
voice translation-rule 1112
rule 1 /^0\(........\)/ /10787\1/
voice translation-profile OUTGOING_TRANSLATION_PROFILE
translate called 1112
dial-peer voice 1000 pots
destination-pattern 09........
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
You may look at the following documents:
http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a008010fed1.shtml
-Trent Good
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09-19-2013 05:02 PM
Trent Good wrote:
Hi Luis,
You can configure a dial-peer mapped to a translation profile mapped to a translation rule. Something like the following (this is bare bones, you will probably need more)
With pots dial-peer, no translation-profile is necessary. Digits matched in destination-pattern will be dropped. That makes very easy to create 'secrect prefixes'.
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