06-13-2011 12:38 PM - edited 03-21-2019 04:13 AM
Hi,
I am trying to load a custom ringtone on a SPA504 G
I have tried using the program in this thread but it is not working:
https://cisco-support.hosted.jivesoftware.com/thread/2081981?tstart=0&viewcondensed
I have also tried to upload a ringtone using this url to the phone:
http://ip-address-of-phone/ringtone1?tftp://IP-of-my-comp/custom.wav
I see in my tftp log that the phone is able to connect but will not download the file stating this error:
Connection received from 10.1.1.15 on port 1082 [12/06 15:09:14.406]
Read request for file <custom.wav>. Mode octet [12/06 15:09:14.406]
OACK: <timeout=10,tsize=1323044,> [12/06 15:09:14.421]
Using local port 2189 [12/06 15:09:14.421]
File <custom.wav> : error 10054 in system call recv An existing connection was forcibly closed by the remote host. [12/06 15:09:14.500]
Any Idea's why i cant get my ringtone to load?
The phones firmware is currently at 7.4.4
Thanks
06-13-2011 06:36 PM
Hi Eric,
Working of a few assumptions here, but you need to do the following:
* ROUTER#copy tftp flash
* ROUTER#Address or name of remote host []? 192.168.1.0 << Enter your IP address here
* ROUTER#Source filename []? ctu.au << Enter the file name with extension and case sensative
* ROUTER#Destination filename [ctu.au]? << If you are not in the directory when doin this, then enter it in
* ROUTER#Accessing tftp://192.168.1.0/ctu.au...
The TFTP-SERVER line of code would look like the following:
"tftp-server flash:/ringtones/Jamaica.raw alias Jamaica.raw" in this instance all files are .raw so you would ideally like to make yours the same
When the phone goes to bring up the ring tone selection, it will look for the xml file and it would produce the results based on what is in that file, but you will get an error as well if the actual file itself is no on the flash card or in the right directory.
NOTE: after all the changes are made, you will at times need to reboot the phone so keep that in mind as well.
This is not a full guide on how to do it, but a brief overview, if the system was built with CCA then the above is no longer required as CCA can do all this for you now (If I am not mistaken).
Cheers,
David.
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