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Directed call-pickup support in 7-4-6

adam.baird
Level 1
Level 1

I notice that the version 7-4-6 release notes indicate support for Broadsoft directed call pickup but I do not see any information on how it is configured.  Anyone have it working?  Is it supported on the 500S as well as phone line-keys?

3 Replies 3

Patrick Born
Cisco Employee
Cisco Employee

Hi Adam,

I missed this thread, sorry about the delay.

I'm busy upgrading the BLF document [ https://supportforums.cisco.com/docs/DOC-9977 ] and will address CP in it. I'll let you know when I post it, should be in a few days.

Regards,

Patrick

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You only need one reference document for all SPA phone firmware, information, and utilities.

Adam,

I've updated the BLF document to include group call pickup and directed call pickup. I've included instructions on how to configure in Broadsoft too.

The document is here: https://supportforums.cisco.com/docs/DOC-9977

Regards,

Patrick

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You only need one reference document for all SPA phone firmware, information, and utilities.

Patrick.

I've verified directed call pickup works on my 504G with sidecar with 7-4-7.  Good work!

-Adam