Editing My Phone APPS

[tknapp]

I enabled SNR on a users line.  Works fine.

Customer does not like that other phones show the option under CME Services URL>My Phone APPS> Single Number Reach, even when the phone line is not programmed to allow SNR.  Is the SNR option something that I can edit out of the choices?  I am new at this sort of request.  Any guides or help will be appreciated.  Thanks.

[Steven DiStefano]

When SNR is not enabled for the phone, it should state in text under that option "SNR is not configured"

I do not know of a way to remove this.  I thought it might have been a setting in the System:ITS file, but its not.

I am thinking it may be in the phone FW itself.