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How to add multiple users on a single phone

musichall
Level 1
Level 1

Hello

I'm having trouble finding documentation on how I might add a second person on a phone. In other words, how do I get multiple extentions to go to different lines on the same phone? I'm using a UC 560.

Many thanks.

6 Replies 6

David Trad
VIP Alumni
VIP Alumni

Hi Monte,

You can achieve this by assigning a secondary extension to another button, but this might not be what you want, so if you can elaborate a little further as to what you want exactly I can help you with putting together a solution

Cheers,


David Trad.


**When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) **

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *

You can achieve this by assigning a secondary extension to another button

HI David

That's exactly what I'm looking for. I want to have multiple extensions go to the same phone.

Many thanks

Hey David

If you have any solutions for this, you'd be my hero. Even if you can point me in the direction of some documentation.

Many thanks

Monte Bohanan wrote:

Hey David

If you have any solutions for this, you'd be my hero. Even if you can point me in the direction of some documentation.

Many thanks

Are you the end user? Because that is a  very simple feature, fully explained in documenation and that any professional should be able to understand and configure.

Are you the end user? Because that is a  very simple feature, fully explained in documenation and that any professional should be able to understand and configure.

Hey Paolo

I'm in training at my organization and trying to get up to speed. Here's some new info: we set the phones up via the command line and we are looking for extension mobility. Any documention on this would be great.

Many thanks

All is documented in the CME Administrator Guide, that you can easily locate with a search on cisco.com.

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