How to listen leaving VM message

[jkornecki]

Hi Everyone,

I have a working UC520 system for my customer, who requires one more feature to be set up:

- he wants to listen messages during recording, so he knows who is calling and leaving VM, and maybe he can pick up the handset to talk with this caller.

Does anyone know how to set it up???

Thanks,

Jerzy

[Thomas Gruendler · Accepted solution]

99% sure this can't be done.  Don't even think you can do this on a full blown Unity system.

Edit:  Looks like the feature you are looking for is called Message Monitor which looks like it is a feature of a full blown Unity System and not Unity Express which the UC520 has.

[jkornecki]

Thomas,

Thank you very much for your information.

Jerzy