09-27-2012 09:24 AM - edited 03-21-2019 06:21 AM
I am using a hosted IP service with Cisco SPA 509G phones. In the connected state - the first two softkeys displays are blank. The thrid shows "conf" and "xfer" on the forth. To do a blind transfer requires you toggle right to see "bxfer" on the third tab.
I need to reposition the "bxfer" to display on one of the open tabs in the initial display.
In the web interface - on the Phone tab - Programmable softkeys - I tried re-working the "Connected Key List:" as follows but it did not work.
Replaced the default value in Connected Key List of
hold|1;endcall|2;conf|3;xfer|4;toggle;bxfer;confLx;xferLx;park;phold;flash;
with
hold|1;endcall|2;conf|3;bxfer|4;toggle;xfer;confLx;xferLx;park;phold;flash; |
I greatly appreciate any and all assistance.
Jim H
Solved! Go to Solution.
09-27-2012 10:01 AM
I've verified that this works for me.
Make sure that 'programmable softkey enable' is set to 'yes'.
09-27-2012 10:01 AM
I've verified that this works for me.
Make sure that 'programmable softkey enable' is set to 'yes'.
09-27-2012 01:49 PM
I thought I had tried that - but you are correct - it works as advertised.
Thank you
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