04-12-2018 03:37 AM - edited 03-21-2019 09:11 AM
Hi there - this relates to my work phone. Can anyone tell me how to make my voice sound louder on the phone as I have to literally shout into it? I can turn up the volume but it just makes the handset unbearably loud. Any help gratefully received, thank you.
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04-13-2018 04:35 AM
Input gain adjusting is so rare and special operation - it can't be adjusted from phone itself.
To say true, I know no one who need to adjust this (I'm maintaining hundredths phones installed). So I suspect the issue is elsewhere - something like broken microphone in handset, or so. Unfortunately, analysis require a person familiar with the technology used. It sounds you are not such kind of specialist.
Who has configured your phone for you ? He should know how to enter the WWW UI configuration page.And he should be the IT-skilled person you are searching for.
Of course, you can assume broken microphone and apply for warranty replacement. It may not help, but it should not harm.
04-13-2018 03:25 AM
WWW UI, phone tab, Audio Input Gain section
04-13-2018 04:05 AM
Hi Dan - thanks very much for your help but I'm a little confused. Is there something I can just turn up / down on my phone, as I don't know how to go online to make amends to my handset...? Thanks.
04-13-2018 04:35 AM
Input gain adjusting is so rare and special operation - it can't be adjusted from phone itself.
To say true, I know no one who need to adjust this (I'm maintaining hundredths phones installed). So I suspect the issue is elsewhere - something like broken microphone in handset, or so. Unfortunately, analysis require a person familiar with the technology used. It sounds you are not such kind of specialist.
Who has configured your phone for you ? He should know how to enter the WWW UI configuration page.And he should be the IT-skilled person you are searching for.
Of course, you can assume broken microphone and apply for warranty replacement. It may not help, but it should not harm.
04-13-2018 04:37 AM
Thank you, Dan - I'll ask our technical department for a new handset in that case! Really appreciate your help.
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