IP softphone vs IP communicator.......

[abhishek.shah]

HI everyone,

Can any one tell me what is the difference between IP softphone and IP communicator????? How can i configured on my UC 520???

[Steven DiStefano]

Cisco IP Communicator is the lowest cost phone in out portfolio (list $90) and is our soft phone, and looks like a 7970.

The MODEL in CCA is is CIPC and it is built the same as any phone.

[abhishek.shah]

IP communicator gets ip from a dhcp 192.168.10.11. when i tried to conifgure button through CME gui there is no option for button???? seems abnormal

then i tried to configure through CCA it gives me the option configure it but doesnt shown up on CIPC. how i can configure users on CIPC???/

THanks

[Steven DiStefano]

Check out Technical Enablement Lab #25 in this community (search will find it) There is a user (Dwight Schrute) that is a CIPC that we use CCA to configure.

Remember to set the Preferences on CIPC for 10.1.1.1 network (Voice VLAN dGW) and select the wired Ethernet interface.

https://supportforums.cisco.com/docs/DOC-9836

[abhishek.shah]

My ip communicator didnt get registered.

This is my show ephone cli

ephone-3[2] Mac:0006.5BB8.B38A TCP socket:[-1] activeLine:0 whisperLine:0 DECEAS
ED
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 res
et_sent:0 paging 0 debug:0 caps:0
IP:192.168.10.11 * 1038 Unknown 0  keepalive 0 max_line 0 available_line 0
Preferred Codec: g711ulaw
Lpcor Type: none

I go through preference set the tftp server 10.1.1.1 and select nic. go to n/w auto select ip. plz help me out with this. i dont know from where to start.

Thanks.

[Steven DiStefano]

Make sure you only have one NIC active

Steve DiStefano

Technical Solutions Architect - Partner Sales, USA

Cisco Systems

7025 Kit Creek Road

Research Triangle Park

North Carolina, 27709

1.919.392.6219

sdistef@cisco. com

www.cisco.com/smb

[abhishek.shah]

i have only one nic 3com 3c920 fastethernet controller. Did my audio card needs to get ip??? by default it gets from DHCP.

ephone-3[2] Mac:0006.5BB8.B38A TCP socket:[-1] activeLine:0 whisperLine:0 DECEAS
ED
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 res
et_sent:0 paging 0 debug:0 caps:0
IP:192.168.10.11 * 1038 Unknown 0  keepalive 0 max_line 0 available_line 0
Preferred Codec: g711ulaw
Lpcor Type: none

DECEASED what it means??? why its not getting ip address from voice vlan ???

it gets ip address of my connected laptop 192.168.10.11. if u need i can send u debug..