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Issue Applying Changes

cgoodsell
Level 1
Level 1

Hi All,

I have a UC320W that I am having issues applying changes. It is running version 2.2.2.

Basically I have deleted a couple extension and added a few new ones. I have tried doing this as one job and as several seperate jobs.

Everything checks out fine, no red x's on any thing.

When I actually click Apply Changes I noticed a small yellow circle appear in the top left of the web browser I was accing the device from.

I have also tried scheduling a reboot for an hour later, but it the job never seems to go through.

Charles

2 Replies 2

wenyang
Level 4
Level 4

Hi Charles,

It seems that your configuration file is currupted if there is a small yellow circle in the top left corner of the web browser. Please restore from the saved good configuration file.

Best regards,

Wendy

anmayfie
Level 1
Level 1

Hello Charles,

If your configuration file is corrupted, then you will want to restore a saved configuration file form before the corruption. If you would like assistance with that, please refer to this article:

Backup/Restore Configuration on UC320W

Thanks,

Andrew Mayfield