First off, I would like to say my last post was filled with alot of anger and fustration, and admittedly not as productive to the Cisco dev team, or the BU and for this I apologise, however as a the Senior lead UC specialist of my organisation, and b...
While upgrading a call center from firmware version 7.5.1a to 7.5.2b I have phones that request a reboot for provisioning(4) but seem to get stuck at this point and do not respond to reboot commands. I end up having to have the cu...
I have tested both 504G and 2102 for this call progress issue. It happens that both registered successfully and work fine, but when we dial out to a mobile subscriber with a cRBT service, we get back the call progress tone instead of the subscriber c...
Hi, I have a Cisco SPA504G that needs to be re-provisioned. I see 3 lights on (see attachment):Red Microphone Mute button Green Headset buttonGreen Hands Free buttonThe display is dark, none of the other buttons work, I cannot get ...
We would like to be able to pick up an incomming call, choose to forward that call, and press a number on the System Attendant Console (thus dialing an another user) and then trasnfer the call.We have found that doing this doesn't work as we antipica...
Hi there,I'm using the SPA504G (firmware 7.5.4) and having the following issue:When on active call, softkeys conf and xfer are active. When a second call comes in, the display of the phone changes to "ringing" and softkeys xfer and conf are gone. Is ...
Hi Guys,Please can anyone suggest which AnyConnect package I should be using on UC560 ?I have installed Web Deployment Package For Windows Platforms - 3.1.02040 and I am having issues.CheersSyed
Hi,We have UC560 with SIP trunk in our enterprise. We use different DID for each department. Now, we want to differenciate calls from every department to evaluate costs and to know what each department needs exactly. I thought to intengrate a third-p...
Hi all, We are having issues with UC520, where it gets hang when I run any debug commands.Once I reboot it everything works fine but stops working after some hours. I am not able to figure out what could be the issue.Any help is much appreciated
We have cable internet with 5 assigned static IP addresses. The UC-540 is assigned say 8.8.8.10Our SBS 2011 server is assigned 8.8.8.11 with ports 25/80/443/3389 NAT'd to 92.168.10.10 on the LANAll server (192.168.1.10) traffic must exit the network ...
Hello,I'm looking to know how to make the "operator" extension different based on business hours schedule on the UC540. The customer is looking to have the auto attendant timeout go to two different extensions based on if the timeout (caller does not...
Is anyone else experiencing issues with the UC320W and the FXS port? I'm on my second replacement for the UC320 (3rd unit in total) due to the FXS port failing and it is now causing issues again rendering the Uniden cordless handsets inoperable on th...
Hi, On the BE6K ordering guide (see link below), on the VCS section (page 14) reffers to a VCS ordering guide via a URL Link. http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/be_6000.pdfThat link appears to be b...
Hi,Today I updated my phone to the latest firmware (spa525g-7-5-4-bt.bin). After the reboot the phone displayed a blank white screen. The update process worked, I can access the web interface I can send and receive calls, the firmware on the phone is...
Hi,On a Cisco UC 520 with 4 FXO, suddenly without making any changes, "dial by number anytime" stops working.When you make a call, and dial an extension while hearing the AA welcome message, instead of transfering to the extension, just says " you ha...
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