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Jabber through VPN - inbound call to the UC540 dying after 10 seconds

chrisgoffnomad
Level 1
Level 1

We are testing the Jabber client for IOS and are trying to get calls working through VPN. The VPN portion connects fine through the iPad's built-in Cisco IPSEC client, and then Jabber appears to connect fine, but then 10 seconds into a call from the Jabber client to an internal extension inside the UC540, it will disconnect. This is repeatable. Calls going out from the internal extension to the Jabber client do not have the 10 second dropout problem.

Helpful info about our setup:
We are running this over a satellite internet connection with latency hovering around 700ms.

I have the voice debug logs from one of these calls attached. Anyone care to take a look?\

Any help is much appreciated.                 

1 Reply 1

billymobilizer
Level 1
Level 1

Exactly the same problem I'm having here, what i learned from Cisco TAC is that Jabber is not supported over VPN but only for internal network. Has anyone got Jabber working over VPN here ?