licesing upgrade issue

[Youssef Talibi]

hello,

i have upgraded the license of the uc520-24u to uc520-24u-to-48u,
the license's state now is active but it's still not in use.
what do I need to make it IN USE?

Thank you for your help.

[craig.corbett]

I had a similar issue, turned out to be an issue with CCA. Try upgrading to the latest CCA and then check the status? Also if you have activated the 8 weeks trial for this may need to be deactivated?

Also to make sure I checked the licensing status using the command line.

e.g. for our 64 user:

UC560#show license

Index 1 Feature: uc-user

        Period left: Life time

        License Type: Permanent

        License State: Active, In Use

        License Count: 64/64/0  (Active/In-use/Violation)

       License Priority: Medium

UC560#

Hope this helps.

Craig.