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Live-Reply settings

tommymc03
Level 1
Level 1

Hi All,

I was hoping someone could help me out with 2 issues I am having with live-reply. My client currently has an UC560.

1. When using live-reply to call a 3rd party number that left a VM the message is still marked as new in the VM system. I was hoping it is possible to change this setting to make the message as read.

2. When answering a VM alert the user is prompted with "Press 1 to disable notifications to this device". I would like to be able to remove this option. I do not want them to be able to disable message notifications.

Thank you in advance for all of your time and help.

Thank you,

Tom

1 Reply 1

Steven DiStefano
VIP Alumni
VIP Alumni

I think both are by design that way.  Sorry.