02-27-2012 09:05 AM - edited 03-21-2019 05:25 AM
Hi there,
I have a customer that has multiple, separate accounts in it that all fall under the same company name. In addition to this, they have individual schedules they are requesting for day/night mode. Is it possible to do this? Specifically I need like 4 or 5 different schedules.
If this is not, is it possible to use DND feature for Shared extensions? For instance, if their are three receptionist and they all have the shared extension PFK on their phones, if one has it as a primary and sets it to DND will it DND the shared extension or just her personal line?
I need simplicity here.
Thanks in advance,
HelpDesk
02-28-2012 12:17 AM
The first is of course doable, the second, will DND only the selecting phone.
02-28-2012 02:29 PM
How would one go about setting up several individual schedules? This would all have to be through the AA's i would assume.
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