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My dial plans does not work properly after upgrading to 2.2.2

apornakcisco
Level 1
Level 1

Hello,

I used Brazil region and all the dial plans was working fine until I updated to firmware 2.2.2.

Right now, the following patterns does not work anymore.

09xxxxxxxxx (9 x's) i.e: 09121223537

0[1-8]... i.e: 03112757762 or 03453597135

[2-9].... i.e: 4793 or 479393

Please provide me with the solution.

3 Replies 3

Alberto Montilla
Cisco Employee
Cisco Employee

Dear Sam;

Can you please open a case with the Small Business Support Center so your case can be properly tracked.

Regards
Alberto

Dear Alberto,

Thanks for the response. Unfortunatley I am out of Brazil for a  while. so, I can't make phone calls. appreciate it I you can open the  case.

It is simple. every thing was working fine b4 the update. right now the following patterns does not work.

09xxxxxxxxx (9 x's) i.e: 09121223537

0[1-8]... i.e: 03112757762 or 03453597135

[2-9].... i.e: 4793 or 479393

Kind Regards,

Sam

Hi Sam,

We noted that the default setting of Ports and Trunks>SIP/BRI/Trunks>Setting>Prefix dialed numbers with "+xx"

is  marked with a tick ☑after pressing the RESET button. It should be blank in some older version.

BRgds,