01-21-2010 08:38 AM - edited 03-21-2019 09:22 AM
Hi,
There are some 10 PAP 2T devices and all of them give a HTTP 403 error will accessing the admin page for configuring the box.
We are able to ping and box and login as well , but not able to get ot the page for configuring the line from the admin page.
Pls advise.
Regards,
Hemant.
01-25-2010 10:25 AM
What kind of browser are you using? I would suggest you contact the Small Business Support Center (details on the SB community main page)
Regards
Alberto
02-15-2010 02:09 AM
We have the same problem with PAP2-NA.
We have verified that it is impossible to remotely access configuration using any browser (tested in IE, Firefox, Chrome, Safari), with the exception of Opera. From local everything works correctly.
Regards,
Rocco
06-17-2010 04:09 PM
Hi Sir,
I'm actually having the same problem, do you have a solution for it?
Thanks.
09-09-2010 04:47 AM
Hi,
We have a similar problem accessing the admin interface of customers' adaptors. There is no problem at all accessing the interface from a local computer, but accessing it remotely to provide support for customers reveals the problem, apparently because the bandwidth to customers is limited to 0.2Mb. In that case only part of the admin interface is returned (regardless of browser used). When the limit is temporarily raised to 0.5Mb the interface seems to be returned okay.
Is there a minimum bandwidth needed, and if so how much? Is there any way to configure things so that the problem does not happen?
09-09-2010 06:59 AM
Hi,
I had to terminal services a remote pc at remote branch office, and then from there load the pap web interface, that way i was able to configure it because from my pc it was impossible.
10-01-2010 01:35 AM
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