09-27-2013 02:08 AM - edited 03-21-2019 07:48 AM
Hello,
I have an intermitant issue with one of our UC320W's running 2.3.2(6) firmware. The customers VOIP SIP trunk becomes unregistered for periods of time, stopping incoming and outgoing calls. Once unregistered it takes quite a while to rergister. Our service provider has informed us that the re-register period is the cause and we should try and shorten it, so first question is there a way to do this, also what is the re-register retry window in the first place?
I have an analogue line that can receive calls only so I have made this the fallover number with the VOIP provider, that gives a little releife for incoming calls, but not outgoing. I beleive in other phone systems a SIP trunk does not need to be registered to make an outgoing call, and it is usually an option to say only make outgoing calls if the SIP trunk is registered. I cannot find that option anywhere to deselect it, is there a PMF I could apply to allow outgoing calls without registering?
Thank you,
Tony
09-27-2013 05:44 AM
Hi Tony,
Please install the SIP_Trunk_Register_Timer.pmf at status->Devices->Alter PMFs in configure utility. Please remember to apply the configuration afterwards. This PMF can let user to select the re-register period. You can find the PMF at https://supportforums.cisco.com/docs/DOC-16301
Regards,
Wendy Yang
09-27-2013 06:42 AM
Hello Wendy,
What is the default, in seconds, set to?
thank you,
Tony
09-27-2013 06:55 AM
Hi Wendy,
Does this setting also effect the time to retry after a failure?
thank you,
Tony
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide