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Screen Pops for UC500

ed.crawford
Level 1
Level 1

I have a customer that has a UC560 and would like to pop customer details on a screen based on the dialed number.  Does anyone know of anything that would be appropriate?

2 Replies 2

David Trad
VIP Alumni
VIP Alumni

Hi Ed,

Are you wanting a CRM solution that will work with the UC?

Can you clarify a little further about what it is exactly the client is after (Lost in terminology at the moment )

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *

They have a CRM, they just want to be able to pop customer details to the screen when the call comes in.