SPA122 CWCID Issue

George Spanos · ‎01-16-2013

I did my initial testing on firmware v1.2.1-004 and CWCID seems to work intermittently on some phone models (Brother FAX-575 fax machine/phone combo) and not at all on AT&T CL2909 model phone. (ATT phone is confirmed as working with CWCID on another device but doesn't work with SPA122). The CW beep comes in but no name/number is displayed.

I was provided a beta firmware v1.3.0-008 which didn't work and then another version named "CWCIDdbg_001_121212_0842" (no real version number) which does seem to fix the issue. In the meantime TAC had posted a newer firmware v1.3.1-003 which is supposed to fix the general instability of this device. That version fixes the stability issues but doesn't fix the CWCID issues. v1.3.1-003 was officially posted on Cisco's site yesterday.

I'm hoping some other people have experienced this issue so that we can have a fix implemented for this in the next release.

nseto · ‎01-17-2013

The fix was too late to get into the 1.3.1 release.

The fix will be placed in the 1.3.2 release.

George Spanos · ‎02-01-2013

nseto, What are the specifics of the issue that was found? Is there a bug ID for this issue?

nseto · ‎02-01-2013

Lance Harper said he gave you the info before. You may contact him at laharper at cisco.com.

samfiller · ‎02-04-2013

Hello guys,

Is there a release date on this?

darylboyd · ‎04-03-2013

Also missing Call Waiting Caller ID. Any ETA ona fix? How about a beta load?

thanks,

Daryl

mikesussan · ‎04-15-2013

I would also like to see this issue resolved. We are a VOIP company who send these units out to customers so any info on when the next release is scheduled would be greatly appreciated.

samfiller · ‎05-30-2013

Good Morning to all,

Cisco- It has been 5 months since the last release and a year and half long overdue.

Please can you realese this long awaited firmware.

samfiller · ‎06-03-2013

Thank you for the release!!!

samfiller · ‎06-03-2013

Guys,

Unfortunately it did not fix the issue- even though release notes say it was included.

Now what??

teamnetwork · ‎06-03-2013

I believe this issue is handset-specific. CID does work with (some) newer handsets but I have had no joy at all with some older ones (e.g. Uniden DSS-7815) and any version of the SPA112 firmware.

My 1 year old Uniden cordless handset (don't have model handy, sorry) works absolutely fine.

*Very* frustrating since the SPA2102 never gave any problems with either handset.........

kelso1111 · ‎12-11-2013

It does seem to be device specific. We have about 400 of these out in the field, and customers with the older 2102's never had the problems unless we switched them to a 122. Any word on a 1.3.3 firmware? There is still a ton of problems with these devices.

Dan Lukes · ‎12-11-2013

Firmware bug sounds plausible, but it is not only explanation. Another explanation is SDMF/MDMF incompatibility.

SDMF - Single Data Message Format
MDMF - Multiple Data Message Format

SDMF supports a single data type and is used to send the phone number for number only service.

MDMF supports multiple data types and is used to send name and number information.

MDMF capable receiver often recognize SDMF messages properly, but SDMF clients doesn't understand MDMF

If SPA2102 use SDMF, SPA122 use MDMF and your phone is SDMF receiver only, then CID will work with SPA2102 but not with SPA122.

Unfortunatelly, format of CID data used by SPA122 and SPA2102 CID seems not to be mentioned in documentation. In advance, it seems not to be configurable.

haraldd01 · ‎06-14-2014

Hi

I have a Uniden digital phone model DCT7488-2; when I am on the phone and someone calls me I hear the click but no caller ID shows up for the incoming call; got me into trouble more than once :)

is this fixed in the current firmware 1.3.3?

Dan Lukes · ‎06-15-2014

Just try it.