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SPA303 phone key pad bleading over mic

jim.stansell1
Level 1
Level 1

Ever since my phone (SPA303) upgraded to software version 7.5.5 I have had an issue with the key pad bleeding over the mic while on speaker.

Example.

When I am on speaker and dial into a conference line that requires a pin, when I dial in pin (example) 12345  I get an error saying I dialed in 123345 or sometimes it is 1223445.  Seems the key tone is bleeding over the mic and the phone sends it as a dial tone for that key.  When I pickup the handset and dial in the pin, it works every time.

This happens on many different conf lines, not just one.  (GoToMeeting, WebX, Highdef Conf Calling) 

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

This is Video Over IP, please move to a relevant area.

HTH

java

if this helps, please rate

Moved to Telephony IP