Voice Systems and Accessories - Small Business

Good day.CBE 3k with AA configured  is working well exept one feature, it can't route call to hunt group only to user's phones.It says: "I can't recognize it like a correct input" (it's free translate from russian)Is it possible to make it work?Last ...

Hi Everybody,We have a strange issue with transferred calls on SPA5xx phones, using Asterisk as IP-PBX, the situation is the following in brief:(Let's say A is an average user, B is like an assistant, C is a manager.)A calls B - CallerID (name and nu...

We have 3 sites - 2 with UC540s and 1 with a UC560.   The dialable intercom provides the alert tone if you intercom to another phone off of the same router, but fails to provide the alert tone when you intercom to a phone on the different router.

I have several SPA509G phones running the SIP protocol with asterisk. I am able to configure the phones via their built in web interface and get them to register and make calls. However I cannot find any documentation on customizing the softkeys. I n...

Good Morning, is it possible to install multiple TSP (TAPI Service Provider) for different users on a centralized Windows Server 64 bit (not on client)?Users will use TSP for click to call functionality from a CRM application.If yes where i can find ...

Hi,I would like to find out if the conference call can be made with the following scearios:-    - UC 540 is currently setup with the key setup (4 POTS lines), each line is assigned to 1 outside line.-    - If there is an active call on one of the but...

I have an odd issue, I have Auto Attendant setup to where a user can dial # and dial a 3 digit extension then # again to be transfered. This works for all of my phones except any Conference phone 7937G which I have 3 of them. Anyone ever seen this od...

Anyone know how to change the time on the UC560?Ours is currently off by 10 minutes.

Hi all,how can you set an "overlap" value on SPA8000 for sip re-register before the register expires time?Example:expires=”3600” and overlap=”60”, the SPA8000 will re-register after 3540 seconds (3600–60).SPA8000 try to re-register at 3540sWhat varia...

Hi, I need to setup my internal corporate Active Directory LDAP with my Phone SPA 502.The Phone return this error: LDIR:Failed;error=-1  (syslog)   with Simple auth or MD5Wireshark capture:No.     Time           Source                Destination    ...

hello,i am wondering if there is a way to have the DND softkey enabled but instead of the phone handling DND send the desired feature code to the asterisk server to be able to see the DND status on a BLF of a SPA962 for example ? if i enable DND on t...

Hello DearsI would like to know if Cisco SPA 514G works with CCME 4.1  OR Call manager 6.0.1Best Regards

Hi,I'm trying to configure UC560 using CCA.After configuring all the parameters and when i press APPLY CONFIGURATION, the following dialog box appears.Kindly suggest.