04-19-2011 02:22 PM - edited 03-21-2019 03:58 AM
HI anyone know how to pickup call from SPA501G. I have Cisco UC560-FXO-K9 with
Version 8.1
Max phoneload sccp version 17
Max dspfarm sccp version 18
Cisco Unified Communications Manager Express
I test it with IpCommunicator an works, but I don't now how to pickup a call from SPA501G,
In data sheet cisco says
** Feature requires support by call server.
I don't understand it.....
Can someone help me ?
Here datasheet: http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps10499/data_sheet_c78-548558.html
Thanks.
Solved! Go to Solution.
04-19-2011 06:29 PM
Hi Christian
For UC500 you can also check which feature access codes are configured, telnet the unit and in enable mode run:
UC540#
sh telephony-service fac
telephony-service fac standard
callfwd all **1
callfwd cancel **2
pickup local **3
pickup group **4
pickup direct **5
park **6
dnd **7
redial **8
Once you have created your pickup group press **4 from SPA501G to pickup the call ringing at ext in the same group, this also applies for analog phones.
Best regards,
Rogelio V.
04-19-2011 02:56 PM
You'll need to send a star code out for that call pickup. If the star code needs to go to server, add the star code to the feature dial services code. For more details on this parameter, please download the admin guide for the spa5xx phones from cisco.com.
04-19-2011 06:29 PM
Hi Christian
For UC500 you can also check which feature access codes are configured, telnet the unit and in enable mode run:
UC540#
sh telephony-service fac
telephony-service fac standard
callfwd all **1
callfwd cancel **2
pickup local **3
pickup group **4
pickup direct **5
park **6
dnd **7
redial **8
Once you have created your pickup group press **4 from SPA501G to pickup the call ringing at ext in the same group, this also applies for analog phones.
Best regards,
Rogelio V.
04-24-2011 04:06 PM
Hi All..
Thanks..Many Thanks for your Help, It Works Great..
The comand provide by Rogelio Works also perfect..
My Final conf is show here:
"For Help to anothers"
ephone-dn 8 dual-line
number 2092
pickup-group 5501
label 2092
description Customer
name Customer
allow watch
call-forward busy 2000
call-forward noan 2000 timeout 25
corlist incoming Nivel2
corlist outgoing Nivel1
ephone 8
device-security-mode none
mac-address 0000.000.0000
max-calls-per-button 2
username "customer" password null
type 501G
button 1:8
pin 123456
thk
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