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SPA504g provisioning, firmare update failure, file not found.

Kevin Pattison
Level 1
Level 1

Hello all,

I am provisioning SPA504g phones using a tftp server and it works well, however there is something that annoys me. I have the phones doing firmware updates with the update rule: tftp://sip.XXXXXXXXX.net/Cisco/spa$PSN/Firmware/from-$SWVER/spa$PSN.bin and they do come in and attempt to collect that file however when they are up to date (as they are all now on 7.5.5b) and therefore there is no file for them to collect, the phone considers this to be an upgrade failure and so it retries after the "Upgrade Error Retry Delay" time (default 2 mins) instead of just considering this to be no upgrade available. This means every 2 mins the screen flashes the UPGRADING FIRMWARE message briefly.

I could just raise that timeout to a day, but I is there a better way of fixing this?

Kevin

1 Reply 1

Dan Lukes
VIP Alumni
VIP Alumni