05-10-2012 03:01 PM - edited 03-21-2019 05:46 AM
------
My Cisco Reboots daily during business hours.
Can I set a 3am reboot?
Below is my .cfg for my phone
I am not sure which setting is causing the phone to reboot.
Any one have any good config files that dont cause teh phone to reboot when it does its refresh?
Thank you,
Aaron
<flat-profile>
<!-- Linksys/SIPURA SPA-5xx Phone:ver-1.0:2012-05-10 -->
<RTP_Packet_Size> 0.020 </RTP_Packet_Size>
<Line_Enable_1_> No </Line_Enable_1_>
<Line_Enable_2_> No </Line_Enable_2_>
<Line_Enable_3_> No </Line_Enable_3_>
<Line_Enable_4_> No </Line_Enable_4_>
<Line_Enable_5_> No </Line_Enable_5_>
<Line_Enable_6_> No </Line_Enable_6_>
<Short_Name_1_> 360 </Short_Name_1_>
<Short_Name_2_> 360 </Short_Name_2_>
<Short_Name_3_> 360 </Short_Name_3_>
<Short_Name_4_> 360 </Short_Name_4_>
<Short_Name_5_> 360 </Short_Name_5_>
<Short_Name_6_> 360 </Short_Name_6_>
<SPA532_Call_Pickup_Code> *8# </SPA532_Call_Pickup_Code>
<Line_Enable_1_> Yes </Line_Enable_1_>
<Proxy_1_>10.254.10.10 </Proxy_1_>
<Register_1_> Yes </Register_1_>
<Extension_1_> 1 </Extension_1_>
<Short_Name_1_> 555 </Short_Name_1_>
<User_ID_1_> 555 </User_ID_1_>
<Password_1_> adfasdf </Password_1_>
<Display_Name_1_> test phone1 </Display_Name_1_>
<NAT_Mapping_Enable_1_> Yes </NAT_Mapping_Enable_1_>
<NAT_Keep_Alive_Enable_1_> Yes </NAT_Keep_Alive_Enable_1_>
<Default_Ring_1_> 5 </Default_Ring_1_>
<Use_Auth_ID_1_> Yes </Use_Auth_ID_1_>
<Auth_ID_1_> 555 </Auth_ID_1_>
<Preferred_Codec_1_> G711u </Preferred_Codec_1_>
<Use_Pref_Codec_Only_1_> no </Use_Pref_Codec_Only_1_>
<Dial_Plan_1_> (xx.|*xx.|**xx.|#xx.) </Dial_Plan_1_>
<DTMF_Tx_Method_1_> AVT </DTMF_Tx_Method_1_>
<DTMF_Process_AVT_1_> yes </DTMF_Process_AVT_1_>
<Silence_Supp_Enable_1_> no </Silence_Supp_Enable_1_>
<Enable_IP_Dialing_1_> no </Enable_IP_Dialing_1_>
<G726-16_Enable_1_> No </G726-16_Enable_1_>
<G726-24_Enable_1_> No </G726-24_Enable_1_>
<G726-40_Enable_1_> No </G726-40_Enable_1_>
<Server_Type> Asterisk </Server_Type>
<Interdigit_Long_Timer> 5 </Interdigit_Long_Timer>
<Interdigit_Short_Timer> 3 </Interdigit_Short_Timer>
<Handset_Input_Gain> 6 </Handset_Input_Gain>
<Speakerphone_Input_Gain> 6 </Speakerphone_Input_Gain>
<Headset_Input_Gain> 6 </Headset_Input_Gain>
<Voice_Mail_Number > 555 </Voice_Mail_Number>
<Text_Logo > </Text_Logo>
<Station_Name> test phone1 </Station_Name>
<Call_Return_Code> *69 </Call_Return_Code>
<Blind_Transfer_Code> **98 </Blind_Transfer_Code>
<Call_Back_Act_Code> **66 </Call_Back_Act_Code>
<Call_Back_Deact_Code> **86 </Call_Back_Deact_Code>
<Cfwd_All_Act_Code > **72 </Cfwd_All_Act_Code>
<Cfwd_All_Deact_Code> **73 </Cfwd_All_Deact_Code>
<Cfwd_Busy_Act_Code> **90 </Cfwd_Busy_Act_Code>
<Cfwd_Busy_Deact_Code> **91 </Cfwd_Busy_Deact_Code>
<Cfwd_No_Ans_Act_Code> **92 </Cfwd_No_Ans_Act_Code>
<Cfwd_No_Ans_Deact_Code > **93 </Cfwd_No_Ans_Deact_Code>
<Block_CID_Act_Code> **67 </Block_CID_Act_Code>
<Block_CID_Deact_Code> **68 </Block_CID_Deact_Code>
<Block_CID_Per_Call_Act_Code> **81 </Block_CID_Per_Call_Act_Code>
<Block_CID_Per_Call_Deact_Code> **82 </Block_CID_Per_Call_Deact_Code>
<Block_ANC_Act_Code> **77 </Block_ANC_Act_Code>
<Block_ANC_Deact_Code> **87 </Block_ANC_Deact_Code>
<DND_Act_Code> **78 </DND_Act_Code>
<DND_Deact_Code> **79 </DND_Deact_Code>
<Secure_All_Call_Act_Code> **16</Secure_All_Call_Act_Code>
<Secure_No_Call_Act_Code> **17 </Secure_No_Call_Act_Code>
<Secure_One_Call_Act_Code> **18 </Secure_One_Call_Act_Code>
<Secure_One_Call_Deact_Code > **19 </Secure_One_Call_Deact_Code>
<Paging_Code> **96 </Paging_Code>
<Call_Park_Code> **38 </Call_Park_Code>
<Call_Pickup_Code> **36 </Call_Pickup_Code>
<Call_UnPark_Code> **39 </Call_UnPark_Code>
<Group_Call_Pickup_Code > **37 </Group_Call_Pickup_Code>
<Syslog_Server> 10.254.10.10 </Syslog_Server>
<Debug_Server> 10.254.10.10 </Debug_Server>
<Debug_Level> 0 </Debug_Level>
<Resync_Periodic> 86400 </Resync_Periodic>
<Forced_Resync_Delay> 14400 </Forced_Resync_Delay>
<Resync_Error_Retry_Delay> 5 </Resync_Error_Retry_Delay>
<PC_Port_VLAN_Highest_Priority> 1 </PC_Port_VLAN_Highest_Priority>
<Enable_PC_Port_VLAN_Tagging> No </Enable_PC_Port_VLAN_Tagging>
<PC_Port_VLAN_ID> 1 </PC_Port_VLAN_ID>
<Daylight_Saving_Time_Rule> start=3/-14/7/2:0:0;end=11/1/7/2:0:0;save=1 </Daylight_Saving_Time_Rule>
</flat-profile>
05-11-2012 10:31 AM
If those parameters you listed didn't change at all, the next resync shouldn't cause a reboot. You can verify if the reboot reason, shows 'provisioning'. This is located in the info tab.
To schedule a resync at a certain time, the parameter is 'Resync At', located in Provisioning tab.
05-17-2012 05:59 PM
Yes the parameters do not change at all and it still reboots daily.
Do you have an example what the parameter would be to set the resync time in my script?
Thank you
05-11-2012 02:00 PM
Does this parm change every day, or every resynch?
ver-1.0:2012-05-10 -->
if so, that may be what is causing the config to change. Remove the serial number from the file and see if that resolves it.
Dan
05-17-2012 06:01 PM
Yes the parameters do not change at all and it still reboots daily.
as for removing the serial number do you mean?
Thank you
05-17-2012 06:06 PM
I set my resync period to 400 to get the reboot reason and I get
request reboot type 2 reason provisioning (4)
maybe the sccptcp error is doing it?
05-29-2012 11:24 AM
Anybody have any more info on this please?
06-06-2012 06:27 PM
A great tech from Thirdlane EEEman gave some common sense on this problem.
here is the answer to the problem
https://supportforums.cisco.com/docs/DOC-14899
basically added this to my auto script and now I can control when my phone reboots
2132
2132 is the time the phone will resync at. You can login to your phone and verivy that it got this from the script when done.
06-10-2012 11:27 AM
Even small syntactic error in configuration can cause reboot.
Divide configuration in half. Remove the bottom half. If phone still reboots, the reboot is caused by a line in upper half. If phone reboots will stop then critical line is in bottom half.
Repeat unless line will be identified.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide