Hi,
I am installing a UC560 8.1 and have been getting acquainted with its nuances. When I plugged in a SPA525G2 it will not update to the 7.4.9c firmware on the UC560. At the time the 525G2 was running 7.4.7. Is there any special gotchas I should be aware of? I dont have any other types of phones handy to see if this is related to this phone type or a system setting. I do see that the phone attempts to download the firmware via the phones screen, but it blinks by quite quickly. I am able to update the firmware by using the phones web browser, but would like to be able to push out updates via the CME.
If I use a CP7970G on the UC560 it downloads background images from the CME. The SPA525G2 does not seem to have this option which I find odd. Thoughts?
Last item. The help instructions on the UC560 say that jpg, gif, and png background files are all acceptable file formats. But if I go to the Telephony>Customization>Desktop and attempt to upload images, it only accepts png. Documentation error?
Thanks in advance
-William
Message was edited by: William Baron for clarity
