Hi,I have deployed an auto attendant with numerous options. However, the client would like to force people to have to listen to the entire recording before they are allowed to press an option. Is this possible?Thanks
Hi,I have deployed an auto attendant with numerous options. However, the client would like to force people to have to listen to the entire recording before they are allowed to press an option. Is this possible?Thanks
We have a customer that has been experiencing audio quality issues with SPA303 phones. These SPA303 phones are not connected to a UC300 or UC500 system. The problem only occurs with the audio coming into the phones and does not occur with the audio c...
Hi guys, I'm fairly new to the whole voice setup so apologies if this is a stupid question. I really enjoyed the UC320W training session in Perth on the 28th September and am tinkering around with a test unit.I've configured one SIP trunk and can get...
I am trying to have the Intercom Intro Page Tone to be louder. I think I have found where to change it - in the Call Progress Tones Section, under PAGE TONE....BUT...I do not have any clue what to change the variable to?!The Page Tone Default Setting...
Hello we recently performed an upgrade of a UC520 to software pack 8.2Since the upgrade we have noticed that users are unable to enable their Standard voicemail greeting either by phone prompt or through CUE web interface. On the web interface the st...
We have a UC540 set up in the office, registered with the ITSP for SIP and can make calls quite happily, out over the SIP trunks. When I call in to the SIP number however, all I receive back is busy tone. The call is being delivered to the Public IP ...
Hi Folks,Is there a guide or document of some sort that discusses how to create a multi-site UC5xx configuration? I've poked around the community some and have not come across anything like that.Here's my situation - we have a UC560 at our main offic...
Hi,I've read that the UC540 and the UC560 default number of users is increased to 24 once they are upgraded to version 8.2. I updated an 8 user UC520 to version 8.2. However it still shows that it is only licensed for 14 users ie 8 + 2 floating + 4 a...
Hello,On the UC320W in the "Ports and Trunks"\"SIP/BRI Trunks" section I have noted that when you change the "Call Capacity" the screen indicates a percentage of bandwidth. For example one line is 13% of WAN upstream bandwidth. Does the UC320W actu...
Hi Experts, we use Cisco SPA IP phone without problem. Recently we encountered an issue with CANCEL messages with REASON CAUSE.The SPA doesn't understand this message and so, in case of no response, the call never stops.If in the CANCEL message there...
We have a UC560 running version 8.2 with two locations and ASA 5505 connecting the two. The phones on the remote site are stalled while registering and are trying to down load the cnf files. I can ping the phone from the UC560 but do not see the set ...
How does one configure the UC320W to only work as a voice appliance? I'd like to have a separate firewall (ASA5505) terminating WAN and a POE switch (any recommended model?).Since the box services both data & voice vlan, do we need setup a trunk por...
After almost two years of flawless operation we are now having trouble with our SPA9000.Our system consists of one SPA9000, four SPA922, two analogue phones. Voicemail is handled by our Telephony Providers via email. Auto attendant is not enabled.Lin...
Dear Sirs,I have a SPA400 connected to asterisk. When the call is received in our phones devices ( grandstream 1200) the display shows NO NAME + Line1+ A number.Please anybody knows how to take out the "NO NAME" ? o how could we modified it?Thanks a ...
HI,Can i use a SPA9000 as SIP Gateway (like CCME), and use two ports FXS to transform in extension?And the remote site can i use the PAP2T as extension over VPN ?TKs
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