12-09-2012 07:03 PM - edited 03-21-2019 06:43 AM
Hi experts
I am using SPA9000 + SPA400 in my company, and enables Auto Attendant function.
I have tried that enter digits on my phone when hear "if you know your party's extension, you may enter it now", but AA can not recognize the digits.
The AA script setting is default that like below, and AA Decode Inband DTMF is yes.
Does anyone can tell me how to solve this porblem?
Thanks
<aa>
<form id="dir" type="menu">
<audio src="prompt1" bargein="T"/>
<noinput timeout="10" repeat="T"/>
<nomatch repeat="F">
<audio src="prompt3" bargein="T"/>
</nomatch>
<dialplan src="dp1"/>
<match>
<default>
<audio src="prompt2"/>
<xfer name="ext" target="$input"/>
</default>
</match>
</form>
</aa>
12-13-2012 05:26 AM
Wrong forum, post in "small business voice - SPA9000". You can move your post using the actions panel on the right.
12-13-2012 05:39 PM
Moved, thanks
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide