Asterisk 1.4.25
FreePBX 2.6.0.2
2x SPA962 + SPA932 Combo
5x SPA942
Please assist...
Recently users one of my sites came in one day to find that both of their SPA932 attendant consoles were showing orange lamps instead of the usual green for their user extensions. Also all of the SPA942 phone buttons with subscriptions to user extensions show up orange also.
This literally happened overnight. No changes were made to the system or phone configs.
The buttons have lost their BLF, CP & SD functionality.
Their speed dial functions for sending a caller to the parking lot extension still work fine.
Their BLF and Call Pickup functions for taking a caller from the parking lot still work fine.
I am quite perplexed... nothing has changed as far as I know and all the phones in the building function normally.
Note also that
An SPA932 status is shown below.
Key Name Type Line Station Subscribed
1 BLF, Speed Dial, Call Pickup 21@192.168.3.2 21@192.168.3.2 Failed
2 BLF, Speed Dial, Call Pickup 22@192.168.3.2 22@192.168.3.2 Failed
3 BLF, Speed Dial, Call Pickup 41@192.168.3.2 41@192.168.3.2 Failed
4 BLF, Speed Dial, Call Pickup 101192.168.3.2 101@192.168.3.2 Failed
5 BLF, Speed Dial, Call Pickup 102@192.168.3.2 102@192.168.3.2 Failed
6 BLF, Speed Dial, Call Pickup 103@192.168.3.2 103@192.168.3.2 Failed
7 BLF, Speed Dial, Call Pickup 104@192.168.3.2 104@192.168.3.2 Failed
16 Speed Dial 70@192.168.3.2 70@192.168.3.2 No
31 BLF, Speed Dial, Call Pickup 71@192.168.3.2 71@192.168.3.2 Yes
32 BLF, Speed Dial, Call Pickup 72@192.168.3.2 72@192.168.3.2 Yes
a picture of the SPA932 config is attached...
Cheers
