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UC320 and Babytel SIP Trunks

Sblazer614
Level 1
Level 1

I need assistance in configuring these sip trunks.  Has anyone been successful

?

2 Replies 2

Hi,

Have you reviewed the SIP Trunk Configuration document on the community https://supportforums.cisco.com/docs/DOC-15041 for provider templates, configuration tips and debugging information?  There is also a UC300 SIP Trunk SMART Design Application Note for step by step configuration.

What kind of problems are you seeing?

Thanks,

Chris

CarlosCadena
Level 1
Level 1

Hi Sblazer614,

General configuration guide can be found in the following link, within section 4.

http://www.cisco.com/en/US/docs/voice_ip_comm/unified_communications/csbuc300/admin_guide/UC320W_AG_78-19371.pdf

I will mention the main steps to set up the SIP trunk. For complete details please look the above mentioned document.

(Information here is actually taken from that document)

Use the Configuration à Ports and Trunks à SIP/BRI Trunks page to enter the

settings for the SIP providers and BRI gateways that provide Voice over IP (VoIP)

services. You can add up to four different services.

Adding and Removing SIP/BRI Trunks

Add a SIP/BRI Trunk: Click this button to add a new SIP/BRI trunk.

Provider: Choose the type of trunk.

After choosing a provider, either complete all required fields or delete the

record. An incomplete entry produces an error, indicated by a red X in the

navigation tree.

To remove a SIP/BRI trunk: Click the delete button (X) for the trunk that you

want to remove.

To enter a list of phone numbers for a SIP/BRI trunk: See the Inbound Calls

page.

SIP Provider Settings

This section is available after you select a provider. To enter the settings, click

Settings. To hide the settings, click the button again. The required fields are

indicated by icons next to the field names. However, your service provider may

require other settings that are not marked in this manner. Be sure to enter all of the

information from your provider.

Description: Enter a short description of this service for your reference.

Proxy: Enter the IP address or domain name of the SIP proxy server.

Require registration: Check the box if the SIP proxy server requires SIP

registration.

Outbound Proxy: If your provider specified a proxy for outbound calls,

enter the IP address of the outbound proxy server.

Call Capacity: Select the maximum number of concurrent calls that are

supported on this trunk by your service provider.

Prefix dialed numbers with: Check the box if this feature is required by the

SIP provider. When this feature is enabled, the system automatically inserts

the appropriate dialing prefix to an external number (such as +1 in the US or

+44 in the UK, based on the specified Regional Settings).

Company Name: Enter the business name.

Account ID (often Account Phone Number): Enter the account ID, which is

usually the main phone number for the trunk.

SIP Domain Name: Enter the SIP domain name, if specified by your

provider.

Authentication ID: If your provider requires SIP authentication, enter the

authentication code for your account. Typically this code is case sensitive.

Password: If your provider requires SIP authentication, enter the password

for your account. Typically this password is case sensitive.

SRV Record Lookup: If required by your provider, check this box to use

DNS SRV lookup for Proxy and Outbound Proxy, or leave this box

unchecked to disable SRV lookup.

SRV Auto Prefix: If you enabled SRV Record Lookup, you can check this

box to automatically prepend the Proxy or Outbound Proxy name with

_sip._udp when performing a DNS SRV lookup on that name. Uncheck the

box not to use this service.

Local SIP Port: Displays the local port number that is used for this service.

This information is for your reference, if needed.

NAT Mapping: Check this box if NAT mapping is not provided by your SIP

provider and therefore local NAT mapping is required. Then specify the NAT

settings in the Systemwide SIP Parameters section. Note: Network

Address Translation (NAT) is a function that allows multiple devices on a

private network to share the same public, routable, IP address to establish

Internet connections. To enable VoIP to co-exist with NAT, some form of NAT

traversal is required. Some service providers provide NAT traversal, but

some do not. If you are unsure, check with your SIP provider.

Send NAT Keep Alive: Check this box to allow the Cisco UC320W to

periodically send Keep Alive messages to the server to maintain the current

NAT mapping. Note: This option is available if you check the NAT Mapping

box.

Note: Other NAT settings are configured in the Systemwide SIP Parameters

section below.

Previous fields should be fill out as follows:

Description: babyTEL

Proxy: sip.babytel.ca

Require registration: Check the box.

Outbound Proxy: nat.babytel.ca:5065

Port is important

Call Capacity: According to your babyTEL account

Prefix dialed numbers with: 1 in the US (for instance)

Company Name: Enter the business name.

Account ID (often Account Phone Number): 11-digit number (main number in babyTEL account)

SIP Domain Name: sip.babytel.ca

Authentication ID: 11-digit number (main number in babyTEL account)

Password: If your provider requires SIP authentication, enter the password

for your account. Typically this password is case sensitive.

SRV Record Lookup: blank

SRV Auto Prefix: Uncheck the box not to use this service.

Local SIP Port: 5060

NAT Mapping: Not required. If you are unsure, check with your SIP provider.

Send NAT Keep Alive: Check this box to allow the Cisco UC320W to

periodically send Keep Alive messages to the server to maintain the current

NAT mapping. Note: This option is available if you check the NAT Mapping

box.

Systemwide SIP Parameters

This section of the page is available after you choose a provider. These settings

apply to all SIP providers.

Codec: To start choose G711.

Outbound FAX: Choose a fax transmission setting.

NAT STUN Server: Do not configure.

NAT Server IP Address (text box):

Static IP Address for Site: Specify the public static IP address that is used

for Internet connections at your site. Note: This option is available if you

enabled NAT mapping for one or more SIP providers. This setting applies to

all SIP trunks.

Static IP Address (text box): Enter the publicly routable static IP address

for your site.

I hop ethis helps,

BR,

Carlos